Part of the PisoTrack Suite

PisoTrack Agent

The Core Monitoring & Control Engine

Real-time CCTV-style monitoring, remote control, app blocking, and automated session tracking.

Live View

Agent Connection Process

Deep Dive into PisoTrack Agent

Understanding the mechanics, applications, and core value.

Use & Purpose

The PisoTrack Agent is the core background service installed on all client machines. It operates silently, tracking coin insertions, measuring session timing, streaming screen data, and accepting encrypted remote commands from the cloud dashboard. It provides absolute remote control over your fleet, acting as a real-time monitor and remote administrator.

Where to Apply

■Every client computer in a PisoNet or general cybercafe setup.
■Consolidated branches with dedicated local coin boxes or multi-relay configurations.
■On-premise servers and customer kiosk terminals requiring remote oversight.

When to Use

■You need real-time visibility into active and idle PCs across all branches.
■Customers claim they lost time due to a power flicker or coin slot jam.
■You need to lock down client systems after closing hours or schedule automatic shutdowns.
■You suspect untracked cash leakages from manual counters or on-premise staff.

Technical Mechanics

$Utilizes the .NET 8 framework integrated with Native Win32 API calls (User32.dll and Kernel32.dll) to capture desktop streams, block OS system shortcuts, track mouse/keyboard inactivity, and communicate with the PisoTrack cloud using secure HTTP polling with certificate pinning.

Deployment Guide

Follow these precise instructions to deploy PisoTrack Agent.

Download the Installer

Download the PisoTrack Suite Installer from the /download page and execute the setup binary on the client PC.

Register the Agent Key

Input your unique Branch Agent Key in the setup wizard window. This binds the machine's hardware ID securely to your account.

Verify on Dashboard

Confirm status turns 'Online' in your cloud dashboard. You can now restart, shut down, or monitor the PC screen remotely in real-time.

Core Features

Everything you get with this module.

CCTV Grid View

Remote Restart/Shutdown

Live Screen Streaming

Automated Tracking

Quick Start

Install in 4 easy steps

Step 1

Download

Click the download button above. Choose 64-bit for modern PCs or 32-bit for older hardware.

Step 2

Run Setup

Double-click the installer. Follow the setup wizard — it installs in under a minute.

Step 3

Enter Agent Key

Get your agent key from the PisoTrack dashboard (PCs page). Paste it into the agent config.

Step 4

Connect & Monitor

The agent connects automatically. Your PC appears online in the dashboard within seconds.

Read the full documentation →

System Requirements

Prerequisites

Operating System	Windows 10 (version 1607+) or Windows 11
Architecture	64-bit (x64) or 32-bit (x86) — choose the matching installer
Runtime	None — .NET 8 runtime is fully bundled inside the installer
RAM	Minimum 512 MB available
Disk Space	~150 MB
Network	Internet connection required for dashboard sync
Admin Rights	Required for app blocking (IFEO) and auto-start
Graphics	DirectX 11 compatible GPU (pre-installed on most modern PCs)

Zero additional downloads needed. The installer is fully self-contained — .NET 8 runtime, native libraries, and all dependencies are bundled. No need to install .NET SDK, C++ Redistributables, or any other drivers. Just download, install, and run.

Compatibility

Which installer should I download?

Installer	Runs On	Recommendation
64-bit (x64)	64-bit Windows only	Recommended
32-bit (x86)	32-bit and 64-bit Windows	For older PCs only

Windows Version Support

Windows Version	Supported?	Notes
Windows 11	✓	Fully supported
Windows 10 (1607+)	✓	Fully supported — most PisoNet PCs
Windows 8.1	✕	Not officially supported
Windows 8	✕	Not supported
Windows 7	✕	Not supported — missing required OS APIs

What's included in the installer?

.NET 8 RuntimeBundledNo separate install needed

Native LibrariesBundledAll DLLs included in the single .exe

C++ RedistributableNot neededNot required by PisoTrack

DirectX 11Pre-installedAlready on Windows 10/11 — used for screen capture

Internet during installNot neededFully offline installation

Troubleshooting

Installation Issues?

Error 4551: Application Control Policy

Getting "Unable to execute file in the temporary directory"?

This is caused by Smart App Control (Windows 11 22H2+), which blocks all unsigned executables regardless of ZIP extraction or unblocking. This is stricter than SmartScreen and cannot be bypassed without disabling it.

Fix (one-time):

1.Open Settings → Privacy & Security → Windows Security
2.Click App & browser control
3.Click Smart App Control settings
4.Switch to Off

Once turned off, Smart App Control cannot be switched back to "Evaluation" mode — only On or Off. Most PisoNet PCs run Windows 7/10 and do not have this feature.

Windows SmartScreen Warning

Getting "Windows protected your PC"?

Click "More info" → then click "Run anyway". This warning appears because the installer is not yet code-signed. The software is safe to install.

Changelog

What's new

1.2.34

Latest2026-06-01

fixed

Fixed agent version not being reported to dashboard

improved

Enhanced AutoUpdater elevation fallback to support Standard User environments

1.2.33

2026-06-01

fixed

Resolved internal C# null-reference warnings in SecurityGuard and DxgiCapture

improved

Added VBScript fallback to AutoUpdater for stripped Windows Lite installations

fixed

Removed asynchronous bottlenecks in WebRTC hardware capture loop

1.2.32

2026-06-01

fixed

Installer now correctly creates startup registry and scheduled task when autostart is checked

1.2.21

2026-03-31

added

Per-session bandwidth tracking (upload/download bytes sent to server)

fixed

OfflineBuffer: fixed EndSessionAsync signature for bandwidth parameters

improved

Dual-architecture release with bandwidth tracking enabled

1.2.20

2026-03-30

added

Dual-architecture release: both 64-bit (x64) and 32-bit (x86) installers now built from the same source

improved

Download page now shows the actual file version instead of a mismatched label

improved

Build process standardized with automated dual-arch build script

1.2.8

2026-03-22

added

Implemented 'Access Denied' kernel-level Process Security Hook to permanently block Task Manager termination bypasses

fixed

Fixed 'Object Disposed' WinForms lifecycle bug during Remote Messaging commands

1.2.7

2026-03-22

added

Zod schema validation for version.json to prevent structural mismatches

added

Admin Publish Release API with installer verification

improved

Official HD PisoTrack logo embedded in agent executable and system tray

fixed

Download page now serves .exe directly instead of corrupt .zip wrapper

1.2.6

2026-03-21

added

Official HD PisoTrack logo integrated across Agent and Website

improved

Version bump to distribute new branding to all PCs

1.2.5

2026-03-21

added

Remote Restart Agent command with visual feedback on dashboard

improved

Self-contained single-file build — no .NET SDK required