OWNER GUIDES

PRODUCT WALKTHROUGH

PisoTrack Agent

Connect and monitor your first shop PC.

2:15 walkthrough9 chaptersEnglish narration + captions
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2:15 · English narration · English captions included in the picture · 1080p MP4

Narrated reference screens, not a live recording of changes on a customer PC. Check the outcome on your own PC after following a step.

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The written walkthrough.

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CHAPTER 01 · 0:00

Start with one connected PC

PisoTrack Agent connects a shop PC to your web dashboard. This guide uses supplied reference screens to walk through setup, status checks, and everyday controls. Start with one PC before expanding.

  • Prepare your account
  • Connect the Windows app
  • Verify the same PC

CHAPTER 02 · 0:13

Create your PisoTrack account

Open the registration page and enter your own name, email, and password. Complete the security check and any account instructions. Sign in to reach the dashboard; keep account credentials private.

  • Visit pisotrack.com/register
  • Use your own account details
  • Complete the security check

CHAPTER 03 · 0:26

Create a branch, then register a PC

In Branches, add your shop location and rate. Then open PCs, select the branch, and register the computer. Each registered PC receives its own Agent Key. Keep the key matched to that machine.

  • Set the branch and rate
  • Give the PC a number
  • Keep its Agent Key private

CHAPTER 04 · 0:40

Install the matching Agent build

Download Agent from its official product page. Choose the installer matching the PC architecture, then complete setup with the required administrator access. Use a supported Windows version and a working internet connection for dashboard sync.

  • Use the official Agent page
  • Match 32-bit or 64-bit Windows
  • Complete installer prompts

CHAPTER 05 · 0:56

Enter the key and select Connect

Paste that PC’s Agent Key into the setup window. Advanced Settings contains the API address; use your intended PisoTrack server. Select Connect and wait for validation. Do not reuse another shop PC’s key.

  • Paste this PC’s own key
  • Check Advanced Settings if needed
  • Wait for validation

CHAPTER 06 · 1:11

Read the connection and session status

The connected screen identifies the PC and shows its current status, session, and configured rate. The values here are a reference example. Open your dashboard and verify the same PC, rather than relying on the example numbers.

  • Check the PC identity
  • Read status and session
  • Compare with your dashboard

CHAPTER 07 · 1:27

Keep Agent available after sign-in

Check Start with Windows if this PC should reconnect after sign-in. Agent also appears in the system tray. After restarting during maintenance, confirm that the app is running and its dashboard status updates.

  • Check the startup setting
  • Find Agent in the tray
  • Recheck after a restart

CHAPTER 08 · 1:41

Use the correct PC’s remote controls

Open the target PC’s actions in the dashboard. You can request a message, screenshot, or available remote session. Confirm the machine first. Restart, shutdown, and log off interrupt customers, so use them during an appropriate maintenance window.

  • Confirm the target PC
  • Choose Message or a needed action
  • Review disruptive commands

CHAPTER 09 · 1:58

If a PC does not connect

If the PC stays offline, check its key, server address, internet connection, and whether Agent is running. Record the specific error before asking for help. Your first milestone is one real PC verified in both Agent and the dashboard.

  • Key and server address
  • Internet and Agent process
  • Relevant error / log

YOUR NEXT STEP

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Guides reviewed 24 September 2026. Check current plans before subscribing. Walkthroughs use reference screenshots; they do not show your own connected PC.